I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
10-12-2011 01:15 PM
there is a data outage thats affect many users, please stand by
more info here
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V
11-24-2011 08:27 PM
Hi, I am from Malaysia, I am using a Torch 9800 with Celcom as my service provider, yesterday suddenly I can't access BBM.
The icon is there but when I wanted to go to the BBM there is nothing appear.
I checked the device and it stated that the BBM is still installed.
I even try to reinstall back the application, reboot but nothing happen.
Please advise me on the solution for my problem.
08-04-2013 07:50 PM
08-04-2013 11:44 PM
1) Register HRT: (OS5) Home Screen > Options > Advanced Options > Host Routing Table > Scroll to any line entry and > press the Menu key > and then click Register Now. If you have an OS 6 or OS 7 device, Look at Options > Device > Advanced > Host Routing Table, etc.
2) Resend Service Books: Article ID: KB02830 How to send the service books for a BlackBerry Internet Service account. http://www.blackberry.com/btsc/KB02830
3) Then, with the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
Hopefully that will get things going again for you!
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code