Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
Visitor
Posts: 1
Registered: ‎04-15-2013
My Device: curve
My Carrier: koodo

bbm not working

I switched sim cards on my bb and now bbm isn't working. I had the same thing happen when I put in the original sim card and the person at koodo had to reset something and it worked immediately. I can't remember what they did. How do I fix this?
Trusted Contributor
Posts: 141
Registered: ‎04-16-2013
My Device: bold 9900
My Carrier: 0

Re: bbm not working

have you downloaded any new versions of BBM ?

have you accepted all the legal stuff ??

 

if that doesnt work, i would attach it to the PC

run the desktop and back up your stuff

delete BBM on the desktoop tool

then once you have it all back on, just plug it in to the desktop again

then go to applications and where BBM is x ed out, click on it to restore

hit apply and it will re fit BBM

 

click on the icon on the phone when it boots back up

accept legals

should be workling again