06-09-2014 03:23 PM
hi i have bbm 9900 i charge it ...some time it will show full charge and whn i watch movie it works only 30 min thn red light strating to show less battery.... and if i access any app only in 5 min it shutdown automatcally. or more over whn i go for charging its doesnt increase. i dont know bettary prob is tht or somthng else... pls tell me wat is it? or pls give me any website or adrs where i can get original one battery.....
Solved! Go to Solution.
06-11-2014 12:05 AM
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "know good" are not necessarily the same things. While rare, a "new" battery certainly could be defective. Rather, the simplest (and least costly, btw) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens.
Good luck and let us know!
06-18-2014 12:59 PM
cool i got your answer hopefully it would work. but i came to know one thing that my phone battery swell and cover of backside not to put.. i have two more qus. for you people. just help me out. that.
1 does bbm 8320 work with new battery of 8520, CS2 battery becuase previously i had CS2 blue battery now i want to use my tht phone can i use with new CS2 battery of 8520 bbm. ?
2 how to know the fake battery or original battery several time i bought battery but later came to know its fake or defective. is there any website to check the battery.?
do help me with this qus. i appreciated your work.. hopefully waiting for response.
06-18-2014 02:21 PM
06-18-2014 04:49 PM
06-19-2014 11:22 AM
I am not happy with your answr becuse compny should give any specific identity to know which one is original becuase in my country in india many leave to use bbm because of not recongize prob. of batteris ... I dont know wat is that. I bought tody new battery of bbm 9900 but after some time my phone start to reboot again in again after some time automatcally. this phone battery num is DC130503 JSM 9A 02690. if this is happens continuously I will also have to abandon this company. which really dont want.
06-19-2014 11:30 AM
06-19-2014 12:57 PM
I am not happy with your answr becuse compny should give any specific identity...
Hmmm...I think perhaps you do not understand how this site works. I am not the company...I am just another user like you, except that I happen to volunteer time here to try and help others out. Refer:
If you want formal support and official answers, you have come to the wrong place.
Cheers, and Good Luck!