Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎07-26-2013
My Device: 9300
My Carrier: MTN

bbm settings

Hi there! I am new to bbm. Can't find the setting to save media received via bbm on SD card. Media is currently being saved on device. I keep getting a pop-up stating that memory is running low. I found the files stored on device and deleted them. Gave the the option to copy, but to no avail! Please help!
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: bbm settings

Hi hildeh,


Welcome to the support community!

Can you please tell me what happened when you tried to copy the media files to the media card?

Are you able to take pictures with your BlackBerry Curve 9300 smartphone and have them save to the media card?

Can you please check and verify if your media card is being detected by your BlackBerry smartphone?
In Options > Device > Storage > Media Card Storage or Options Memory are your media card settings visible? Is media card support enabled?
In Camera > Menu Key Options, is Store Pictures set to Media Card? If not, is media card an option to select?


I look forward to your response.



Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!