10-11-2011 02:00 PM
Hi and Welcome to the Community!
Please see today's announcement regarding a service outage:
Typically, they make no promises about when it will be fixed since it's so hard to manage such expectations.
10-11-2011 03:04 PM
when will it be back up,
Anyone who knows that answer typically would be specifically enjoined from revealing it. Besides, with technology, it's very hard to know when something will be fixed...the problems are complex and often have cascading effects (much like when I work on my lawn sprinkler system!), rendering any forward looking promises moot...and merely the fodder for more dissatisfaction.