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New Contributor
Posts: 3
Registered: ‎12-12-2012
My Device: blackberry curve 9300
My Carrier: chippie

bbm

how cant i re download my bbm before i downloaded bbm 7 ?

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: bbm

Sorry, I don't understand.  Can you say that again?

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Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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New Contributor
Posts: 3
Registered: ‎12-12-2012
My Device: blackberry curve 9300
My Carrier: chippie

Re: bbm

i downloaded bbm 7 but it hasnt instaled so i would like to know how can i reinstall the bbm messenger i had before

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: bbm

gotcha.  Check to see if its installed:

http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB10040&sliceId=2&cmd=displayKC&d...

 

If it is, delete it.  I am not sure what version you had before but from the device you can redownload from appworld or

http://rroyy.com/ota/

 

The older versions are located here.

http://rroyy.com/otaarchive/

I'd like to see you with the latest version.  Not sure why its not working.  Keep us posted.

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________