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New Member
Posts: 1
Registered: ‎02-09-2013
My Device: 9780
My Carrier: mtn

bbm

i have a bold 9780 and gave my daughter my curve 9300. when trying to setup her bbm it asks to do a device switch and i loose all my bbm contacts and goes to her bbm.  how do i setup her own bbm?

 

 

Hall of Famer III
Posts: 57,211
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: bbm

Hi and Welcome to the Community!

 

You need to do a device WIPE on the 9300, and then create a different BB ID for that device:

  • KB05099 Steps to take before selling or after buying a previously owned BlackBerry smartphone
  • KB26694 How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone

Then the 9300 will have a completely separate account of its own for all things.

 

Good luck!

 



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