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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎12-01-2012
My Device: bold 9700
My Carrier: bell

black berry bold 9700' lost data after back-up



i have a bb bold 9700.

after i do back-up with the blackberry desktop. i'm lossing all my notes in my calender.


i'm would like to use the data in my back-up.

i just cant open the file the bb desktop create.


thanks for helping

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: black berry bold 9700' lost data after back-up

Check the below KB article for restoring device data in your smartphone -


  • KB10339 How to use BlackBerry Desktop Software to restore data to a BlackBerry smartphone from a backup file

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