04-20-2014 03:21 PM
I have a blackberry z10 on at&t and I was very happy that the update came out to my carrier but when I went to update it it said I have the latest software. I called at&t and blackberry asking why this is happening and they said its because it just hasn't gotten to my phone yet, but it's been almost 2 weeks. I don't want to auto load the update ether but if the update isn't coming after this long could there be something wrong with my phone?
04-20-2014 03:44 PM
It's been out barely a week.
You can manually install the update quite easily, though.
Use the instructions here:
And substitute the following instead of what I have posted in that thread: