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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎04-20-2014
My Device: BlackBerry z10
My Carrier: AT&T

blackberry 10.2 z10 on at&t

I have a blackberry z10 on at&t and I was very happy that the update came out to my carrier but when I went to update it it said I have the latest software. I called at&t and blackberry asking why this is happening and they said its because it just hasn't gotten to my phone yet, but it's been almost 2 weeks. I don't want to auto load the update ether but if the update isn't coming after this long could there be something wrong with my phone?

Guru II
Posts: 22,041
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS; PlayBook w/OS
My Carrier: AT&T

Re: blackberry 10.2 z10 on at&t

It's been out barely a week.


You can manually install the update quite easily, though. 


Use the instructions here:




And substitute the following instead of what I have posted in that thread:


Country: 310

Carrier: 150

Device: Z10

Variant: STL100-3

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