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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎03-18-2009
My Device: Not Specified

blackberry 8330 inconsistent rings

I have had this blackberry 8330 for about 2 months, and have called the technical help twice, even gone into the Verizon store without positive results.  I have set my rings for different things like my different emails, texts, facebook rings.  I have checked and rechecked that I have set them up correctly, even the tech support said I did. However, my ring always goes back to one specific ring tone. I don't know what I have done wrong. I even asked if this is a glitch in the phone but everyone said it is not...tech support suggested I transfer all of my info on the computer but I am nervous that I am going to lose all my stuff.  A. Has anyone had this problem with the ring tones, and B has anyone had experience saving all their info and do they lose any stuff transferring back?  Thanks for any suggestions.  AZJen