11-22-2012 07:21 PM
i have been tryign to turn on my wifi on my blackberry and it keeps saying unable to turn on wifi i have down graded softward and stiil the sape reinstalled software still same also wiped phoen still same taken battery out loads of times still the same the phoen is only 2 weeks old help please
11-26-2012 02:23 PM
Hello simon1982 and welcome to the BlackBerry® Support Community Forums.
Sorry to hear you're experiencing an issue with your Wi-Fi® on your BlackBerry® Curve™ 9360 smartphone.
To clarify, when you go to place a check in Wi-Fi, you get the error Unable to turn on Wi-Fi? Is that the full error or is there more to it?
Does your device happen to be active on a BlackBerry® Enterprise Server? Or was it active on a BES at one point?