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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎11-22-2012
My Device: 9360 curve
My Carrier: vodafone

blackberry 9360 unable to turn on wifi

i have been tryign to turn on my wifi on my blackberry and it keeps saying unable to turn on wifi i have down graded softward and stiil the sape reinstalled software still same also wiped phoen still same taken battery out loads of times still the same the phoen is only 2 weeks old help please

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Retired
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: blackberry 9360 unable to turn on wifi

Hello simon1982 and welcome to the BlackBerry® Support Community Forums.

 

Sorry to hear you're experiencing an issue with your Wi-Fi® on your BlackBerry® Curve™ 9360 smartphone.

 

To clarify, when you go to place a check in Wi-Fi, you get the error Unable to turn on Wi-Fi? Is that the full error or is there more to it? 

 

Does your device happen to be active on a BlackBerry® Enterprise Server? Or was it active on a BES at one point? 

 

Thanks!

 

 

-HMthePirate

 

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