02-26-2013 08:34 AM
I updated my blackberry 9830 to OS 7.1 and now the screen does not rotate when I put it in horizontal.
(obviously before if I did)
03-04-2013 12:42 PM
Welcome to the BlackBerry Support Community.
Sorry to hear about the issue you are experiencing with landscape mode since updating your BlackBerry smartphone.
Have you attempted reinserting your battery as a test? If so, backup and complete the following process once again: http://bbry.lv/oQ6ero Please be sure to test before restoring any data.
Let us know if this resolves the issue for you.
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