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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎06-28-2013
My Device: 9650
My Carrier: Simple Mobile

blackberry 9650 wont let me call help ?

[ Edited ]

my phone recently since i updated to os6 doesnt lets me call my service provider sayd maybe it had to do with call barring but on os 6 i dont see such an option if i downgrade to os5 i dont have this problem what could it be ? i just wipe the device and worked for about 10 days now same problem Smiley Sad what can i do? it goes on the call then says congestion and i listen to a tone like if i hadnt a active line

Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: blackberry 9650 wont let me call help ?

Hello jcubas17hn


Welcome to the forums. 


Does this issue happen with all phone calls or just when you are trying to contact your mobile service provider? How are you trying call them are you using the toll free number or are you using the 3 digit number like 611 or 811?



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