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New Contributor
Posts: 2
Registered: ‎09-06-2013
My Device: 9900 T-Mobile
My Carrier: digicel Jamaica

blackberry 9900 T-Mobile not showing 3g or 4g just EDGE

Am on digicel Jamaica 4g network that supports any device on the 850 megahertz frequency . Everything works fine except its super slow on EDGE. When I check the Sim card in advance system setings everything is disabled ecxept the network which is inactive. anyone can help me please?
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Retired
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: blackberry 9900 T-Mobile not showing 3g or 4g just EDGE

Hello stingbeeze1, 

 

Welcome to the forums. 

 

I would suggest you contact your mobile service provider to have this issue investigated. It sounds like the correct services may not be setup on your account. 

-SR

 

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