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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎11-12-2012
My Device: blackberry bold 9900
My Carrier: o2

blackberry 9900

hi i have a blackberry 9900 which i tried to update last night when it wanted to reset the hand set it now just comes up with error code 102  any ideas how to fix my phone?

Hall of Famer III
Posts: 57,241
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: blackberry 9900

Hi and Welcome to the Community!

Here is a KB that discusses that error:

  • KB10068 "JVM 102" error is displayed on the BlackBerry smartphone

Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

Good luck and let us know!



Occam's Razor nearly always applies when troubleshooting technology issues!

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