Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
Visitor
Posts: 1
Registered: ‎02-20-2010
My Device: Bold 9000
My Carrier: AT&T

blackberry App World and Browser connection problems

I have a problem,

BlackBerry Bold 9000

Carrier is AT&T

V4.60.304(platform 4.0.0.247)

I have no connection on blackberry app World or any of the blackberry apps or my e-mail, I can use MEdia net browser to connect to the internet it works fine, I can us Wi-Fi and everything work fine. Myspace or Facebook or any apps don't work unless i use my home  Wi-Fi. I talk to AT&T and they said my internet was working fine.

Forums Advisor III
Posts: 1,069
Registered: ‎04-12-2009
My Device: Samsung Galaxy S II SkyRocket (yes, Android)
My Carrier: AT&T

Re: blackberry App World and Browser connection problems

In order for those things to work, you have to have the Blackberry Data Plan. A regular data plan is not good enough. I am thinking this is your problem. If you have the Blackberry Data Plan, you might call them back and get them to re-push the service books.

New Contributor
Posts: 3
Registered: ‎02-21-2010
My Device: Bold 9000
My Carrier: AT&T

Re: blackberry App World and Browser connection problems

I've got a similar problem. I attempted to update my Bold 9000 and after the update i lost a bunch of things: emails, wifi, blackberry internet service and the blackberry app world access (says i dont have a data plan which is annoying because they won't let you walk out of the store without a data plan) Even stranger, I have media net loading when i start the browser.  I had always used the blackberry browser before.  The wifi recognizes my network on the home screen but the wifi lamp is out.  A restore from the backup didn't fix my problems.

 

What happened?

Forums Advisor III
Posts: 1,069
Registered: ‎04-12-2009
My Device: Samsung Galaxy S II SkyRocket (yes, Android)
My Carrier: AT&T

Re: blackberry App World and Browser connection problems

My guess would be service books. If it ins't that, I'm at a loss.