01-20-2013 02:57 PM
i updated my blackberry messenger, then i needed to log in in order to enter it. it said i should use the account associated with my smartphone.. however when i click the menu key on the homescreen and enter "options", there is no option for account settings... i cannot change my blackberry id associated with my phone. please help
01-20-2013 03:17 PM
Hi and welcome to the forums!
Try the steps listed in the link below.
KB26361 How to change or reset a BlackBerry ID password
01-20-2013 03:25 PM
that didnt answer my question?
i have an account... i need to be able to use it on my phone... it has an old one that doesnt work... and the menu>options doesnt work as i do not have account information listed