profite bien de ton 8520, c'est un outil presque incassable, super pratique.
to non-French speaking readers: original poster (OP) lost her email address. so she had to create a new BBID, and then assigne the new BBID to her 8520. This requires to wipe the device, then restore with a backup.
It took some time, but it's done now.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Occam's Razor nearly always applies when troubleshooting technology issues!
New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.