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BlackBerry® OS Smartphones

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Visitor
Posts: 1
Registered: ‎04-02-2013
My Device: 8520
My Carrier: etisalat

blackberry ID

I forgot the password of my blackberry ID and I forget the answer of the security question too I make a new blackberry ID but when I try to entering it the mob say to me that I have to enter the user name associted the handheld
The mob is blackberry curve 8530
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Guru II
Posts: 21,623
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: blackberry ID

You will have to wipe the device in order to use a new BBID on the device. This KB should help:

http://www.blackberry.com/btsc/KB26694

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