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New Contributor
Posts: 3
Registered: ‎02-05-2011
My Device: Not Specified

blackberry ap world just doesn't work for me

I have had this phone since august and have never been able to connect to app world. I get the same message.."Blackberry app world is having trouble connecting to the blackberry app world server. I have tried to get this problem fixed for about half a year now and the people at the ATT store seem to think it's me. While there is nothing that this site can do for attitude adjustments I would like my BB appworld to work. Can anyone help me¿
Posts: 94,543
Likes: 24,408
Solutions: 6,352
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: blackberry ap world just doesn't work for me

Here's what I'd recommend... delete your current AppWorld app (Options > Device > Application Mangement.)

 

Then, reboot the device with a powered on battery pull.

 

Now, use your BlackBerry browser to go to this URL: www.blackberry.com/appworld

 

Download and install again, and try it out.

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New Contributor
Posts: 3
Registered: ‎02-05-2011
My Device: Not Specified

Re: blackberry ap world just doesn't work for me

It didn't work...nice try though. U r more support than the people on the phone
Posts: 94,543
Likes: 24,408
Solutions: 6,352
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: blackberry ap world just doesn't work for me

What part didn't work, the download, the install, or you're still getting the same error?

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 3
Registered: ‎02-05-2011
My Device: Not Specified

Re: blackberry ap world just doesn't work for me

The same error
Posts: 94,543
Likes: 24,408
Solutions: 6,352
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: blackberry ap world just doesn't work for me

I assume you have a BlackBerry data plan with ATT?

 

Here's what I'd recommend, call ATT customer service (yes, I imagine you have done this already) and ASK that you have this case escalated to RIM level tech support.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code