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Contributor
Posts: 11
Registered: ‎10-03-2012
My Device: blackberry torch 9800
My Carrier: orange
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blackberry app world 4.0.0.63

i have a blackberry torch 9800 and thos morning I have update Blackberry app world for the new version 4.0.0.63. And after the reboot App world have  disappeared. So i can't update, ordered or delated applications !  do you have the solutions for my problem ? thank you very much ! 

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: blackberry app world 4.0.0.63

Hi,

 

Follow the below steps -

 

  • Go to Options > Device > Applications and scroll the AppWorld application and don't click on it, just scroll to it. Click Menu > Delete and remove the application.
  • Now, do a reboot: With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
  • Finally, use your BlackBerry browser to go to www.blackberry.com/appworld and download/install the AppWorld application again.
  • After installation and possibly another reboot, check your homescreen or another folder, or Downloads folder for the application.

tanzim                                                                                  
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Contributor
Posts: 11
Registered: ‎10-03-2012
My Device: blackberry torch 9800
My Carrier: orange

Re: blackberry app world 4.0.0.63

Hie.
I try what you say but the problem is the same ! I have to wait a update of appworld! I don t know how to write to rim to explain the bug! Thanks tanzim!
Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: blackberry app world 4.0.0.63

Check the knowledge-base article on this issue -

 

  • KB29422 BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63

 

Also if you would like to go back to the old App World version then try the following link -

 

http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit

Forums Advisor I
Posts: 628
Registered: ‎04-29-2010
My Device: Z10-STL100-4
My Carrier: Verizon

Re: blackberry app world 4.0.0.63

That's the best alternative, go back to a previous version.
THE BITTERNESS OF POOR QUALITY, LINGERS LONG AFTER THE CHEAPNESS OF PRICE, IS SOON FORGOTTEN.
Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: blackberry app world 4.0.0.63

Probably you have missed my 1st recommendations!!

Before choosing 2nd option try the 1st one. Its not necessary that you should go back to older version but if you liked to go back temporarily then you can.

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit

Contributor
Posts: 11
Registered: ‎10-03-2012
My Device: blackberry torch 9800
My Carrier: orange

Re: blackberry app world 4.0.0.63

That s'works now ! I have reinstall the older version 4.0.0.55. Youpi! everything is ok even my appli history! Thanks so much tanzim and lcromwell!
Forums Advisor I
Posts: 628
Registered: ‎04-29-2010
My Device: Z10-STL100-4
My Carrier: Verizon

Re: blackberry app world 4.0.0.63

Great to hear. Be sure you are using BB Protect.
THE BITTERNESS OF POOR QUALITY, LINGERS LONG AFTER THE CHEAPNESS OF PRICE, IS SOON FORGOTTEN.
Contributor
Posts: 11
Registered: ‎10-03-2012
My Device: blackberry torch 9800
My Carrier: orange

Re: blackberry app world 4.0.0.63

Thanks for the advice ! I have downloaded and use it! Thanks for all
Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: blackberry app world 4.0.0.63

Glad to know that it worked.

If your query is resolved then please click on “Accept as Solution”

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit