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New Contributor
Posts: 2
Registered: ‎09-09-2013
My Device: blackberry 9850
My Carrier: Verizon wireless

blackberry app world not available in my country when my country is listed

Goodday guys.can anyone help me.I have been using my bb app world,my subscription ended and I renewed it.after the renewal,I tried opening my bb appworld but each time I get this error message: "BlackBerry world is currently not available in your country.check blackberry.com/appworld for updates.".
My problem is that I have been using it before now and my country is supported too.why the message then?how can I fix this problem pls?thanks.note that I use blackberry 9850(torch 3) and my country is Nigeria.
Retired
Posts: 16
Registered: ‎09-19-2012
My Device: Z10
My Carrier: Rogers

Re: blackberry app world not available in my country when my country is listed

Hey Endlesst247,

 

Thanks for the question.

 

Are you trying to connect to BlackBerry World using WiFi or your Mobile Network connection? When you successfully connected previously, were you using WiFi or the Mobile Network? Also, in which country was this device purchased in? 

 

I look forward to your reply.

 

Thanks


-TheSen



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