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New Contributor
Posts: 7
Registered: ‎11-12-2012
My Device: tourch
My Carrier: chris

blackberry app world won't show

Hi, I am in UK, I am facing problems in downloading BlackBerry App world on my phone tourch 9800 . whenever i start to download, it shows error as " Download failed "  ......... nothing more is displayed. I have even removed the old version and am trying to load the new one, still the same error. I have tryd soultions that some one rquested and I think I need the older version can some one help
 
what to do... my blackberry services are going wast if i cant acess black berry app world. please help!!
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: blackberry app world won't show

 

Hi chris88

 

                      First of all make sure that no previous version is installed on your device , Homescreen > Options > Device > Application management > if you see app World listed there delete it from there .

 

Also clear your Browsing data , Open the Browser > Press the menu key > Options > Scroll down to Clear Browsing Data ( Mark all fields ) then click on Clear Now.

 

Next perform a Battery pull restart like this device POWERED ON remove the battery wait for a min. then re - insert it back ,wait till it reboots.

 

Then go through this KB and try downloading the App world version 4.0.0.55 :

KB29422  BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63 to 4.0.0.65

 

 

 

 

Prince

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