08-04-2013 07:13 PM
08-05-2013 10:15 AM
Welcome to BlackBerry Support Community Forums
Try those steps to reinstall BlackBerry App World and see if that helps :
First On your Homescreen Go to Options > Device > Application Management > Locate and delete Blackberry World if it is listed there.
KB10040 :How to view or remove installed application on a blackberry smartphone
Once you have deleted Perform a battery pull restart by removing the battery while your device is Powered On wait for a min. then reinsert it back .
Finally use your BlackBerry browser and browse to www.blackberry.com/appworld/download and download the most recent version available
Try it and let us know.
08-05-2013 11:58 AM
Plssss help me find another app world
If you're having the same error then the problem is not within BlackBerry World application but the device OS itself , On such situation I suggest do a proper backup of your device using BlackBerry Desktop Software then follow this KB and Relaod the OS :
KB11320 : How to perform a clean reload of the BlackBerry Device software using BlackBerry desktop software for windows
After reload you can restore your backup , then Install a fresh copy of BlackBerry world .Try it and let us know .