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New Contributor
Posts: 4
Registered: ‎01-06-2013
My Device: bold 9780
My Carrier: vodafone

blackberry bold 9780

i have just got a new blackberry bold 9780 for my birthday.

 

when i try to access the blackberry APP world, i receive the following message,, contact your system administrator,

 

assistance, help and advice please

 

many thanks 

 

isobel stoneley

i.stoneley
Posts: 95,170
Likes: 24,504
Solutions: 6,378
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: blackberry bold 9780

Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?
Are you connected to a Wifi source?

 

At Options > Device > Applications, what version of AppWorld do you have installed?



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New Contributor
Posts: 4
Registered: ‎01-06-2013
My Device: bold 9780
My Carrier: vodafone

Re: blackberry bold 9780

thank you for your swift reply.

 

not sure on my app world version.

 

who is the system administtrator

 

cheers

i.stoneley
New Contributor
Posts: 4
Registered: ‎01-06-2013
My Device: bold 9780
My Carrier: vodafone

Re: blackberry bold 9780

thank you for your swift reply.

 

not sure on my app world version, 6.0.0

 

who is the system administtrator

 

cheers

i.stoneley
Highlighted
Posts: 95,170
Likes: 24,504
Solutions: 6,378
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: blackberry bold 9780


isobelstoneley2000 wrote:

thank you for your swift reply.

 

not sure on my app world version.

 

 

cheers


I gave you very clear directions to determine your version of AppWorld installed.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code