10-12-2012 06:28 PM
I have problem in my bb
when I restart my device I have this massage
(( error 102 reload software for further information please visit : www.blackberry.com/102 ))
I check blackberry desktop also tell me there are error and it was the latest version
what can I do please help me :'(
10-13-2012 03:30 AM
Welcome to BlackBerry Support Community Forums
To Resolve your problem with this error please take a clean reload of your device software.Have a look at this Knowledge Base Article :
KB11320 : How to perform a clean reload of the BlackBerry Device software using BlackBerry desktop software for windows
Additional Information :KB10068 : " JVM 102 " error is generated on the BlackBerry Smartphone.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.