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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎09-05-2012
My Device: blackberry bold 9900
My Carrier: kpn

blackberry bold 9900 scroll and hold problems

i got 2 weeks problems with mine bb bold 9900.


The scroll will not scroll on some menus put it wil work if i click shift and scroll.and my hold button is not working .the scroll en hold problems are 2 weeks going and sometimes it works and  now 4 days the buttons never works anymore.


I reinstall my blackberry os en downgraded it did the battery pull all these things never works.


sorry for mine bad english and i hope somebody can help me out because i got this blackberry 5 months and getting angry with the point that i will buy the iphone or the samsung because the problems this device have is driving me isane.



Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: blackberry bold 9900 scroll and hold problems

Hey bigworm,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


This KB article will be able to help you out with your trackpad issue: www.blackberry.com/btsc/KB29640


If the issue continues, please contact your network service provider for repair/exchange options.





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