09-05-2012 02:25 PM
i got 2 weeks problems with mine bb bold 9900.
The scroll will not scroll on some menus put it wil work if i click shift and scroll.and my hold button is not working .the scroll en hold problems are 2 weeks going and sometimes it works and now 4 days the buttons never works anymore.
I reinstall my blackberry os en downgraded it did the battery pull all these things never works.
sorry for mine bad english and i hope somebody can help me out because i got this blackberry 5 months and getting angry with the point that i will buy the iphone or the samsung because the problems this device have is driving me isane.
09-11-2012 03:14 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
This KB article will be able to help you out with your trackpad issue: www.blackberry.com/btsc/KB29640
If the issue continues, please contact your network service provider for repair/exchange options.
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