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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎11-14-2012
My Device: Bold 9900
My Carrier: O2

blackberry bold 9900

my daughter has had this phone for 8 weeks, and 4 of the keypad keys have fallen off

02 wanted to charge me £120 to repair this, and i refused, so waiting for the return of it

and will be going into 02 shop for them to replace

 

its not like my daughter has been sending business emails all day, she is at school

 

Blackberry have never heard of keys falling off and say it is down to 02to sort out for me

 

there is no way i will be paying for repair

 

anyone else had any trouble liek this?

 

my older daughter had a blackberry for 2 years and no problems with that