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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎12-28-2012
My Device: blackberry bold9780
My Carrier: orange

blackberry bold loss of screen info

hi ive lost all screen info and now have only a white screen showing. tried to restore settings on BB site but could not remember key to unlock device and cannot find website to create a new one..all help appreciated


Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: blackberry bold loss of screen info

help me understand...


white screen issue... the device will not boot up at all now?  Even after a battery pull?


Restore settings on bb site:  What site?


"cannot find website to create a new one"  Create a new what?

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