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Visitor
Posts: 1
Registered: ‎05-13-2009
My Device: Not Specified

blackberry bold

i have recently bought a bold off ebay it is perfect condition however when trying to set my email up it tells me there is already an account linked to this phone, how di i get round this as the previous owner is not known???
Super Contributor
Posts: 302
Registered: ‎03-17-2009
My Device: VZW Storm 9530 OS. 4.7.0.148

Re: blackberry bold

Might can find that answer in the BB Bold section of this forum.  This is for the Storm... I believe its one down from the Storm section.

 

9000 series section

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Posts: 94,494
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: blackberry bold

Kristian, you or the previous owner will need to contact the carrier to which it is registered (usually the same as to which it is branded) and ask them politely to remove the PIN from the old account.

 

Explain that you purchased the device used and need the PIN on your account.

 

Good luck.

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Elite I
Posts: 6,657
Registered: ‎01-14-2009
My Device: BlackBerry Z10
My Carrier: Telus

Re: blackberry bold

And if the previous owner is not the eBay seller, you'd better hope the phone wasn't stolen as you're going to have a very difficult time.  If that's the case, I'd request a full refund and return the phone.  When buying phones off of eBay, ensure you do your research to ensure you don't end up hooped at the end of the day.

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Posts: 94,494
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: blackberry bold

Ditto Krypto... read this:

 

http://www.blackberryfaq.com/index.php/Buying_a_BlackBerry_off_eBay

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code