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BlackBerry® OS Smartphones

New Contributor
Posts: 5
Registered: ‎11-13-2012
My Device: curve 8520
My Carrier: vodacom

blackberry curve 8520 OS5

Hi my bb smartphone sometimes just go blank if I'm watching a movie or just serve the web I thought if I do I wipe it would be better but not its does the same thing even if I'm busy downloading something on ucbrowser or any other browser don't know what to do anymore if anyone can help plz its coursing problems help plzzzzzzzz...
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: blackberry curve 8520 OS5

Hey patelfc,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


I would suggest creating a full backup of your data by using BlackBerry Desktop Software (Device>Backup).  Then follow the steps in this KB article: www.blackberry.com/btsc/KB11320


Test the performance of the BlackBerry Curve 8520 smartphone prior to restoring any data.


Let me know if you have any more questions.





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