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New Contributor
Posts: 8
Registered: ‎04-03-2011
My Device: blackberry curve 8520
My Carrier: orange

blackberry curve 8520 keypad not working still !!!

my blackberry 8520 is still facing problems with the keyboard, it is gettin rather annoyin and i would relli like to get it sorted, some of my keys have stopped working and i do not know why, i hvae tried everythin to try and make them work but nothing is working, i have even taken out the battery while the phone is will ON and it still wont work can somebody help 

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: blackberry curve 8520 keypad not working still !!!

Is there any water damage to your phone???


If it suddenly stopped working then a battery pull device reset should resolve the issue. If the problem still continues then you should try reinstalling or updating your device OS.

tanzim                                                                                  
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New Contributor
Posts: 8
Registered: ‎04-03-2011
My Device: blackberry curve 8520
My Carrier: orange

Re: blackberry curve 8520 keypad not working still !!!

no there is no water damage my phone has not been any where near water 

i have tried to rest the phone by takin the battery out but how to i do an up thr device os?

Forums Veteran I
Posts: 1,898
Registered: ‎02-23-2011
My Device: Curve 8520 OS v5.0.0.681
My Carrier: Orange UK

Re: blackberry curve 8520 keypad not working still !!!

Hi

 

Try cleaning first.

http://dannedelko.com/blackberry/how-to-clean-your-blackberry-curve-keyboard.html

Blackberry Best Advice - Back-up weekly

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New Contributor
Posts: 2
Registered: ‎04-05-2011
My Device: Blackberry Curve 8520 Smartphone
My Carrier: 02

Re: blackberry curve 8520 keypad not working still !!!

i hve this same problem. but no water has been near it.. i dont want to clean it as it will make it void(as shown in that video). how do i fix it?

Forums Veteran I
Posts: 1,898
Registered: ‎02-23-2011
My Device: Curve 8520 OS v5.0.0.681
My Carrier: Orange UK

Re: blackberry curve 8520 keypad not working still !!!

Yuo will only void the warranty. If you dont have warranty, follow the instructions. If you do contact your warranty provider.

Blackberry Best Advice - Back-up weekly

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New Contributor
Posts: 2
Registered: ‎04-05-2011
My Device: Blackberry Curve 8520 Smartphone
My Carrier: 02

Re: blackberry curve 8520 keypad not working still !!!

What do i do to fix it?

Forums Veteran I
Posts: 1,898
Registered: ‎02-23-2011
My Device: Curve 8520 OS v5.0.0.681
My Carrier: Orange UK

Re: blackberry curve 8520 keypad not working still !!!

Firstly, carefully follow the procedure in the link I posted, then let us know the outcome.

Blackberry Best Advice - Back-up weekly

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Highlighted
New Member
Posts: 1
Registered: ‎11-28-2012
My Device: 8520
My Carrier: telkomsel

Re: blackberry curve 8520 keypad not working still !!!

8520

New Member
Posts: 1
Registered: ‎12-09-2012
My Device: curve 8520
My Carrier: Engineer

Re: blackberry curve 8520 keypad not working still !!!

What about outlook E-mail it have aproblem with my mobile evry thing is ok but it couden't work