10-29-2012 11:35 AM
my balckberry curve`s(8520) screen suddenly is appearing white,with a small green mark at the top(center).it wasnt spilled with water nor had fallen down.i had recently updated the software from os 4.7 to 5.0.please help
11-01-2012 10:16 AM
Welcome to the forums.
In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.
Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo