12-02-2012 04:54 AM
12-02-2012 07:58 AM
The three things I usually suggest in situations like this are to do a battery pull, resend your service books and reload your OS (doing each one in turn and seeing if the next step is necessary). You've already done a battery pull (while your phone is turned ON, I hope). Next, try resending your service books. To do this, from your homescreen follow Setup>Email Accounts>Internet Mail Account>(Menu Key)>Service Books>(Menu Key)>Send Service Books.
If that doesn't do the trick, try reloading your OS. To do this, plug your phone in to your PC and open BlackBerry Desktop Software. Once your phone has connected, click Device at the top of the software then Restore. Pick a recent restore point and load it.
Let us know if that helps you.