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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎12-03-2012
My Device: blackberry curve 9300
My Carrier: virgin

blackberry curve 9300

hi there, i have a blackberry curve 9300 and it's only a few months old and i dont have a recipt any more but my problem is that the scroll button is frozen and i can no longer use my phone please hekp i need to have my scrol button fixed

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Retired
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: blackberry curve 9300

Hi kaymay21989,

 

Welcome to the Support Community!

The following KB article may help you out with the Trackpad freezing on your BlackBerry Curve 9300 smartphone. "Trackpad, trackball, or keyboard not working on a BlackBerry smartphone" http://bbry.lv/JVh8vJ  If none of these steps resolve the issue, I would suggest contacting your network provider for other options.

Hope this helps


-FS


 


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