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Contributor
Posts: 13
Registered: ‎01-14-2012
My Device: blackberry curve 9360
My Carrier: t-mobile

blackberry curve 9360 freezes after 1 minute

ive rebooted my phone about 20 times now ive left it off all night with the battery out and it still wont work

i tried to wipe it but after 6 hours it still didnt wipe, it just froze

after rebooting everything loads like normal then after 1 minute of using and when im not using it it freezes completley but the light is still flashin?

what do i do?

Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: blackberry curve 9360 freezes after 1 minute

1. Try removing the Media Card and rebooting.

2. Reboot in Safe Mode and in Safe Mode, delete the most recent downloaded third party applications from Options > Device > Applications Management.


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Article ID: KB17877 How to start a BlackBerry smartphone in Safe Mode http://www.blackberry.com/btsc/KB17877

 

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Contributor
Posts: 13
Registered: ‎01-14-2012
My Device: blackberry curve 9360
My Carrier: t-mobile

Re: blackberry curve 9360 freezes after 1 minute

this still didnt work it went into to safe mode but then froze when i started deleting things