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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎10-11-2011
My Device: bold 9700
My Carrier: videotron

blackberry desktop can't find my microsoft outlook for synchronization

I just change my 9700 for a new one (the old one was broken).  It's the same phone, but after transfering my datas I was unable to synchronize my BB with my outlook (I was capable before and it's the same phone and the same computer)....  BB desktop doesn't seem to be able to see my outlook.  I did try to erase the old version of desktop and download the new one but nothing works...

 

Please help me,

 

Thanks.