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Posts: 1
Registered: ‎03-04-2011
My Device: Not Specified

blackberry desktop can't find my music!

I keep all my music on an external hard drive (L drive). Whenever I connect my torch via USB, the computer disconnects the L drive, making it impossible to put any music on my phone. I can't have the hard drive and the phone connected simultaneously.
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Posts: 95,098
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: blackberry desktop can't find my music!

That's really a PC problem, not a BlackBerry problem...

 

You need to 'move' your external hard drive another letter, further down the list.

OR as an alternative:

  • Remove your externanal drive from the PC
  • Connect your BlackBerry to the PC as normal and allow it to connect
  • Then unplug and reconnect your external drive to see if it grabs a higher drive letter like M or N or O


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