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New Member
Posts: 1
Registered: ‎10-21-2012
My Device: curve 8520
My Carrier: etisalat

blackberry desktop management software

i already installed it in windows 7 but it's not workind and when i double click on it's not start..???

Retired
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: blackberry desktop management software

[ Edited ]

Hello saharsafi,

 

Welcome to the BlackBerry Support Community.

 

Sorry to hear you are experiencing an issue with the BlackBerry® Desktop Software not starting.

 

Please complete the following clean uninstall process:

 

How to perform a clean uninstall of the BlackBerry Desktop Softwarehttp://www.blackberry.com/btsc/KB02206

 

Download a new copy from the following location:

 

www.blackberry.com/desktop

 

Reinstall the BlackBerry® Desktop Software as an Administrator (as referenced in the article above.)

 

Let us know if this helps.

 

Thank you.


-FB


 


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