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Posts: 1
Registered: ‎11-17-2013
My Device: 9790
My Carrier: vodafone

blackberry id

hello, 

 

i am trying to acces  my  blackberry id on my phone but i cannot because i forotmy password. i press forgot button  and they arerequesting for a  security question. the problem is that  it appear only a  part from the security  question and it can have various meanings also various answers

 do i have any possibilty to recover my password, other than  the one with secret question, maybe by email ???

can i find an email address from rim  where i can   send this email ?? because i really need  the  data from the phone 

 

thank you very much 

 

 

Posts: 94,255
Likes: 24,335
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: blackberry id

To get the email password reset, you must answer the secret question.

 

Just try your known answers to the question.

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