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New Member
Posts: 1
Registered: ‎12-14-2013
My Device: blackberry 9320
My Carrier: T-MOBILE

blackberry internet service

I topped up £5 to pay for the one month bbm sended it to 441, then they replied saying: Sorry, due to a technical problem your request has not been processed. Please try again later. Apologies for any inconvenience. So I tried again later but it said: You do not have enough credit to buy this booster. Please top-up and try again. So it took away my money and didn't give me bbm service only interent.
Hall of Famer III
Posts: 57,572
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: blackberry internet service

Hi and Welcome to the Community!

I can't tell for sure...there is no ? in your post, so I'm not sure if you are making a statement or asking a question. If it's a question, then the proper place to pose the question is with your mobile service provider...all issues about billing and service are a matter between you and them, no one else is involved.

Good luck and let us know!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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Contributor
Posts: 14
Registered: ‎12-14-2013
My Device: BlackBerry Curve 9380
My Carrier: student

Re: blackberry internet service

Complain to your service provider that is done by them...