Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎03-03-2011
My Device: Not Specified

blackberry login ID

So...I forgot the password to my blackberry ID I hit the forgot password link it sends me an email I click the link enter my security question answer, new password, and verify new password...then it takes me to a blackberry error page that says bad site map request...any thoughts or is this a usual issue? It has happened to me for three weeks now. Originally I was thinking the site was down but...clearly its just me...help!
Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: blackberry login ID

can you try again, then make a screenshot of the windows that will display both the URL and that error message ?

then you can add it as attachment in a post here.

The search box on top-right of this page is your true friend, and the public Knowledge Base too: