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Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: blackberry messenger 7.0 update not working

Hello asheigh192



 BIS = BlackBerry Internet Service , Is needed to use most BlackBerry application on our device .



Have you tried to search BBM as suggested on the KB , Also when go to Options > Device > Application Management > Are you able to view BBM on that list , If you are able to view but unable to locate BBM on your homescreen then you should try reinstalling BBM as suggested on 2nd post again.


Or if you wish you can download BBM6.2 , to download from your BlackBerry browser browse to   http://mobileapps.blackberry.com/devicesoftware/entry.do?code=bbm6 and download BBM6.2  for the time  being.


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