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New Contributor
Posts: 2
Registered: ‎03-05-2012
My Device: 9360
My Carrier: o2
Accepted Solution

blackberry messenger red cross, X next to the message

Hi guys - I have done an update to blackberry messenger 6.1.0.71  and found that i couldnt send a bbm to 1 of my contacts (a red cross appears next to the message rather than a tick with s or r next to it), my girlfriend unfortunatly also did the update and the same error has occured which makes me believe it is a problem with this update have tried the usual of restarting the phone removing the sim and battery for a few minutes still the same error and also reinstalling the software with no change to the error

 

further to this I have a BB curve 9360 v7.0.0.353, my girlfriend has BB curve 8520 v5.0.0.681

 

look forward to your response

 

Pete

Super Contributor
Posts: 383
Registered: ‎02-15-2012
My Device: Bold 9900
My Carrier: N NetCom

Re: blackberry messenger red cross, X next to the message

The red X means that your message has not been delivered.

There can be many reasons to why the message hasn't been delivered. Maybe he is not connected to BIS?
New Contributor
Posts: 2
Registered: ‎03-05-2012
My Device: 9360
My Carrier: o2

Re: blackberry messenger red cross, X next to the message

Found out that my gf hadn't bought her bb bolt on - took a while to figure out - thanks for the response though

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New Member
Posts: 1
Registered: ‎05-10-2013
My Device: Bold 9790
My Carrier: MTN

Re: blackberry messenger red cross, X next to the message

i have a bbm contact who has a z10. i have a bold 9790. my bbm version is 7.0 and her version is 10.0. every time i send messages to her i get that red 'x' do the software versions have anything to do with my problem? i don't have this problem with any other bbm contacts. none of my other bbm contacts have a z10. she is the only one.