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BlackBerry® OS Smartphones

Trusted Contributor
Posts: 160
Registered: ‎05-10-2011
My Device: blackberry curve 9320
My Carrier: vodafone
Accepted Solution

blackberry messenger

I have a blackberry curve 8520 I have just upgraded to v5 , when I dowloaded blackberry messenger v7 it keeps on saying when I reboot or turn my phone on you are attempting to open a secure connection but the certificate isn't trusted can you help please?
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: blackberry messenger

Hello porcha



Can you try this Knowledge Base to resolve your issue with this error message :


KB33968 : "You are attempting to open a secure connection, but the server's certificate chain is not valid." displayed after upgrading to BlackBerry Messenger 7.0.X on the BlackBerry smartphone



I hope it will help.


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