07-06-2013 04:23 AM
i have been backing up my device, and back-up data is available on protect website, i never tested blackberry protect to see if it is reading location, What are options of tracing "bbm 9900",
07-06-2013 04:29 AM
07-06-2013 07:21 AM
Welcome to BlackBerry Support Forums
In addition , as your device is lost or stolen you should also read this helpful article :
If someone remove the SIM card from your lost device then BlackBerry Protect will not able to locate your device .You should try to contact your Carrier to block your device PIN or IMEI .
06-21-2014 12:54 PM
Hi, my friend has andrioid samsang s2, and it works locating the devise without sim while GPS is on, wifi on or both GPS and wifi are on. The GPS on its own can locate the phone less accurate than wifi, seems to me. Most of the train and tube stations have free wifi so if the thief removes blackberry's sim and battery in situ on and GPS and wifi were on, can't it be traced as well?
06-21-2014 04:57 PM
"..........if the thief removes blackberry's sim and battery in situ on and GPS and wifi were on, can't it be traced as well?"
No. Rule #1 of BlackBerry Protect: The phone has to be turned ON. If the phone is turned OFF, the internal GPS cannot connect to the satellites to be traced. It doesn't matter if there's a SIM card, if it's connected to Wi-Fi...whatever. No power, no connecting. The Samsung S2 would be the same in this respect.
06-22-2014 05:36 AM
Thank you, BillJ.
I mean when the mobile phone is on with no sim and GPS is on and occationally with free wifi on... so in this case, can it be located ？
When using blackberry protect to locate the phone, is it possible for me to gather the locations between now and when I lost my phone in the past, say for the last 4 days, or only it searches the location when I am checking with my desktop？
06-22-2014 08:33 PM