01-10-2014 09:30 AM
i have a blackberry 9300 curve and also installed with blackberry protect, today i did a complete wipe of memory of the phone and data with it but did take backup before doing that.
the problem i have is when i reinstalled my device accidently i did another back up.and then when i went to the blackberry protect site i saw the new backup which was empty i could also see my earlier back up which has all my contacts and other details but i am not able to back up that.
Can any one plz help me out on this.
01-10-2014 09:36 AM
i have both the backups in my blackberry protect account but the one with all the information is earlier and the other which is empty is latest so when ever i do a back up on my mobile i get no data back
01-10-2014 10:53 PM
You have received a reply over here where you have duplicated your posting: