04-28-2012 06:28 PM
05-04-2012 12:04 PM
Are you able to login to your BlackBerry® ID from a computer? If not, I would advise changing your password and retrying. If you are able to login to your BlackBerry ID from a computer, the steps provided in this KB article should help you login to your BlackBerry® ID from your BlackBerry® Curve™ 9360 smartphone.
""Unable to login to your BlackBerry ID account" or "Unable to update your BlackBerry ID account information" error occurs on a BlackBerry smartphone running BlackBerry 7" http://bbry.lv/Kviq0i
Hope this helps.
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