07-08-2008 07:04 AM
ditch it completely. delete the current version of blackberry desktop manager (what is it 4.2.5 or what ever) from your computer. go to blackberry website and go to downloads. download version 4.2.1 (last most reliable version for folks with media manager issues) Roxio is complete junk. stay tuned, hopefully they will get it fixed in upcoming updates.